Terms of sale
JCS Sport are completely dedicated to your total satisfaction. If you have any suggestions or
comments please email us at info@jcsleisure.com
VAT @ the current rate of 15% is included on all prices quoted in Pound Sterling.
All orders must be delivered to the registered cardholder�s address, address checks will take place, so to avoid unnecessary delay please ensure the correct address is given.
It is not possible to inform our customers as to the availability of any particular product. All items on our on-line shop are kept as up to date as possible and in stock. At times we run out of stock, due to shortages with supply. We have no control over this, however, if an item is out of stock we will inform you by email or telephone call and advise on the status of the order. Unless otherwise stated a presumption will be made to dispatch available stock on an order placed and back-order items that are out of stock. Only items dispatched will be charged for.
Back order items will be dispatched as soon as they are in stock, pending confirmation from the customer.
Although every effort is made to ensure that goods arrive in good condition, we cannot be held responsible for the actions of the courier used. Any damages must be signed for damaged on the receipt for delivery, and claimed for in accordance with the carriers terms and conditions. Due to the fragile nature of paintballs we are unable to make any claim on the customers behalf for any breakages suffered. The customer upon placing the order accepts the risk of damage.
Every effort is made to keep products & pricing information up to date. If an error is discovered in your order we will contact you as soon as possible and inform you of the published error. We shall be under no obligation to fulfil an incorrect order and you will have the option to continue with the order at the correct price or to cancel.
Please note that all customers purchasing paintball markers must be over 18 years of age.
All customers purchasing smoke grenades must be over 18 years of age.
Returns & Exchanges
Under the European Distance Selling Regulations you have the right to cancel your order for any item purchased on this website for a full refund within seven days of delivery.
To cancel you must email or write to us within seven days of delivery of your items, quoting your order number. You, the consumer, are obliged to take reasonable care of the items and return them in unused condition with the original packaging and accompanied by the original receipt. The consumer is obliged to return the goods at their own cost within 30 days; JCS Sport will not refund this cost. The consumer is responsible for the goods until they are back in the possession of JCS Sport, the consumer must claim for any damages caused on the return, from the courier used. If the goods are not returned in unused condition then the right to full refund is forfeited.
When returning items that are deemed to be faulty you must contact us by telephone, prior to sending the articles back and obtain instructions and authorised returns reference from the sales staff. Second hand items, or items that are described as seconds, are not deemed as being faulty for the imperfections disclosed at the time of sale.
The return address for goods is:
JCS SPORT
The Barn,
Moor Farm,
Elsham,
North Lincolnshire
DN20 0PA
T +44 (0)1652 680019
F +44 (0)1652 680024
www.jcs-sport.co.uk
We will give refunds in accordance with your legal rights under the Sale of Goods Act 1979 i.e. where goods are not of satisfactory quality or as described.
We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow manufactures instructions, misuse, or alteration or repair of the goods (other than that done by our staff).
In other instances we will consider an exchange or credit note provided that the goods are returned promptly; in their original condition and with the receipt.
Please remember that you are not legally entitled to a refund, subject to Distance Selling Regulations, if:
> You have changed your mind about the goods.
> You have damaged the goods.
> You were aware of the defect before you bought the goods.
> You find that you no longer need the goods.
All items sold are accompanied with the respective manufacturers warranty only.
WEBSITE ACCURACY
Our Software Developers and Product Managers work extremely hard to ensure our website is as accurate as possible, however we cannot guarantee and be held responsible for any claim resulting from the accuracy of the information supplied. Pictures of products are for illustration only. Product specifications may change without prior notice.
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